Professionalism: The City Authority adheres to a set of standards and code of conduct or collection of qualities that characterize specialized knowledge, competency, honesty and integrity, respect, accountability, self-regulation and image. 

Accountability: The City Authority upholds thoughts, decisions and actions that are directed towards achieving results, and is collectively responsible and answerable to the stakeholders 

Innovation: The City Authority continuously looks for new ways to deliver the service to the stakeholders 

Responsive: The City Authority continuously learns and promotes best practices through scientific processes to inform strategic thinking and actions 

Team Work: The work ethic of the City Authority is working together cohesively towards a common goal, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance.